On 11 February 2018, OECD launched “Embracing Innovation in Government: Global Trends 2018” at the World Government Summit in Dubai. The report was authored by the OECD Observatory of Public Sector Innovation (OPSI), in partnership with the UAE’s Mohammed Bin Rashid Centre for Government Innovation (MBRCGI), and is informed by a global review of ways governments are transforming their operations and improving the lives of their citizens though innovation.
This is the second report on global trends that OECD has produced in partnership with the MBRCGI.
The report builds on the trends identified last year and examines how governments are taking steps to build the infrastructure needed for more impactful systems-wide transformation, while also considering all citizens and residents affected by government and working to build a more inclusive society that better establishes a baseline for wellbeing for all people.
In particular, the authors found that governments are:
- Building digital identity solutions as a foundation for new services, supporting people and businesses to express their unique identities, and spurring new discussions on national identity.
- Embracing systems approaches and enablers to lead a paradigm shift in how services are provided; transforming and re-aligning the underlying processes and methods of the business of government.
- Fostering better conditions for inclusiveness and vulnerable populations, in order to address complex current and future problems, and to create a world in which no one is left behind and everyone has access to opportunities for a better life.
In this sense, the report examines case studies to illustrate these key trends: (1) Identity, (2) Systems approaches and enablers, and (3) Inclusiveness and vulnerable populations.
The case studies in the report are:
Trend 1: Identity
- Case Study: Aadhaar – India
- Case Study: Be Badges – Belgium
- Case Study: Australian Trade Mark Search – Australia
- Case Study: The world’s first data embassy – Estonia
Trend 2: Systems approaches
- Case Study: APEX – Singapore
- Case Study: Predictiv – United Kingdom
- Case Study: Free Agents and GC Talent Cloud – Canada
Trend 3: Inclusiveness and vulnerable populations
- Case Study: Seoul 50+ policy – Republic of Korea
- Case Study: Financial Inclusion Programme for Migrants – Mexico
- Case Study: Asker Welfare Lab – Norway